Turn Your Leap CRM Customers Into More Referral Leads
Connect Leap CRM with GTR to make it easier to collect referrals, reward customers, and stay connected after the job is done.
Many contractors rely too much on paid leads. GTR helps you turn past customers into a steady source of referral leads and repeat business.
✔️ Get more referrals from happy customers
✔️ Create a more predictable pipeline
✔️ Reduce dependence on expensive lead sources
Trusted by 500+ home services companies.
A More Predictable Pipeline Starts With the Customers You Already Have
Return on Investment (ROI)
average per month
Average Cost Per Lead
One Lead Source Means One Point of Failure
Most home improvement companies rely primarily on one of these:
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Paid ads (Google, Meta, lead platforms)
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Seasonal demand
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Word of mouth — unstructured and unpredictable
When any one of these underperforms — and they all do at some point — your pipeline drops. Some months are strong. Others aren’t. And that inconsistency makes it hard to staff confidently, forecast accurately, or grow deliberately.
The frustrating part? Most of these companies are already sitting on the solution.
They have hundreds of past customers who had a great experience — customers who are likely to know someone in their neighborhood thinking about replacing their windows, building a pool, or upgrading their front door. But without a system, those opportunities never surface.
Referrals don’t fail because your customers don’t want to refer you. They fail because there’s no system making it easy for them to do so.
The Most Stable Home Improvement Companies Build More Than One Growth Channel
They don’t abandon paid acquisition. They just don’t rely on it exclusively.
By building a referral system alongside their paid channels, the most consistent companies create:
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More predictable monthly pipeline — not dependent on ad performance.
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Higher-quality leads that come in with existing trust.
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Lower cost per acquisition over time.
- A compounding asset — the system gets stronger as your customer base grows
How GTR Builds Your Second Growth Channel
Activate Your Existing Customer Base
GTR gives your past customers a branded referral app with real incentives to refer the people they know. Your completed jobs become the start of new opportunities, not the end.
Track Every Referral in One Place
All referral activity is captured, tracked, and visible to your team. You’ll always know how many referrals are in the pipeline, where they came from, and what stage they’re in.
Build Consistency Over Time
As your customer base grows and your referral program matures, your pipeline becomes less dependent on any single channel — and more predictable month over month.
What GTR Looks Like in Practice
Panda Exteriors is a roofing company based in Laurel, MD, recognized on the 2024 Inc. 5000 list and known for their commitment to customer-driven growth. Before GTR, their referrals were inconsistent and difficult to track. Sales reps had to remember and manually follow up. Good leads were slipping through the cracks. After launching GTR, they transformed word-of-mouth into a measurable, repeatable growth channel.
in 6 months
average Referrals received
average Cost Per Lead
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"GTR is one of the most successful partnerships we've brought on. Their team is extremely responsive, provides lots of training, and helps us continually optimize our referral process. The return on investment has been huge."
Jason Wooten
Director of Sales | Panda Exteriors
"GTR has been a game-changer for us. We use the app to keep our customers informed on the progress of their remodel while making it easy for them to share their experiences with others. It's made referrals a breeze."
Kristi Crisp
COO | Kingdom Roofing
"The app helps streamline and organize everything for the sales reps, for the company and the customers. You can either spend your time prospecting or you can spend it leveraging your current sales."
Dallin Andres
Owner & Co-Founder | Zuna Solar
GTR Is Built for Roofing, Remodeling, and Home Improvement Companies
✅ This is a strong fit if you...
- Run an established home improvement company with a base of past customers
- Sell big-ticket projects (windows, doors, solar, roofs, or similar)
- Are investing in lead generation but frustrated by inconsistency or cost
- Want more pipeline predictability without simply increasing ad spend
- Are ready to build something that compounds over time
🚫 GTR is not the right fit if you...
- Are a new company with no existing customer base
- Focus on small-ticket or high-frequency services (HVAC, plumbing, painting, etc.)
- Are not currently investing in growth or lead generation
- Are looking for an instant solution with no onboarding or process
We Offer Seamless Integrations To Power Your Referral Program
Frequently Asked Questions
Here you can find some of the most common questions we receive.
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We already get some referrals organically. Why do we need a system?
Organic referrals are great, but they’re unpredictable. You can’t plan around them, measure them, or improve them. GTR takes the referrals that are already happening by chance and builds a system around them — so they happen consistently, get tracked properly, and can be optimized over time. The difference is the same as between hoping for rain and building irrigation.
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How is this different from just asking customers to refer us?
Asking works occasionally. A system works reliably. GTR gives your customers a branded app, a clear incentive structure, and automated follow-up nudges — so the ask is easy, the reward is meaningful, and the process doesn’t rely on anyone remembering to do it manually. Your team gets a dashboard showing every referral in real time.
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We serve a specific market (windows, pools, etc.). Will GTR work for us?
GTR is built specifically for big-ticket home improvement companies, including roofing, remodeling, windows and doors, pools and spas, and similar high-value projects. The referral dynamics for these businesses are very similar — large purchases, high homeowner satisfaction, strong word-of-mouth potential, and customers who know others in similar life situations. GTR’s system is designed to capture all of that.
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How quickly will we see results?
Most companies see referral activity within the first 30–60 days of launching their program. Volume grows as more customers join and as your team adds new advocates after each completed project. Results compound — the system becomes more valuable over time, not less.
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What does implementation actually involve for our team?
GTR handles the heavy lifting — setup, onboarding, training, and ongoing optimization. Your team’s main responsibility is to attend the training, embrace the program, and ensure new customers are added to the referral program after each completed job. GTR provides training and support to make that process simple and consistent.
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Does this work alongside our current CRM or marketing tools?
GTR integrates with major CRMs and marketing platforms. CRM integration allows referral data to flow directly into your contact records and pipeline workflows. Your team doesn’t need to manage two separate systems.
Ready to Build a Pipeline You Can Actually Count On?
Fill out the form and we’ll walk you through how GTR could work for your business — including the referral volume and lead quality improvements you could realistically expect.
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