GTR Referral Marketing Blog | Referral Software Insights

Peak Season Control: Key Takeaways and Next Steps from Our Q2 Webinar

Written by Mikayla Martinsen | July 6, 2026

On June 24, we hosted the second session of the GTR Seasonal Growth Series™ — Peak Season Control: Convert More Leads Without Burning Out Your Team. If the Q1 session was about getting ready before spring demand hit, this one was the execution sequel. Demand has peaked. The homeowners who queued up projects all winter are in market right now — deciding faster, but scrutinizing harder.

Jonathon Broce — 4th-generation roofer and CEO of Day 41 Thrive and Ugly Roof — and Jamey Vumback, founder and CEO of GTR, shared their expertise and an action plan. Here's what they covered, and the takeaways you can put to work this week.

Part 1 — Where the Market Stands Now

The Q1 headline still holds: new construction is frozen, remodeling is booming, and the market remains at record scale. Four numbers tell the story since March:

  • NAHB HMI at 37 — builder sentiment down slightly from 38. The housing freeze is deepening.
  • NAHB RMI at 62 — remodeler sentiment has now held above 50 for 25 consecutive quarters.
  • LIRA at $516B — the remodeling market is still in record territory per Harvard JCHS.
  • Mortgage rates at 6.36% — down slightly, but not nearly low enough to unlock the move-up market. Homeowners are staying put and improving.

The bottom line: the numbers moved, the structural story didn't. March through May was the prep window. June is the execution window. The question is no longer “are you ready?” It's “can you convert without breaking your team?”

Part 2 — How Buyer Behavior Has Shifted

Homeowners have moved from the cautious-but-queued mindset we saw in Q1 into active-but-scrutinizing peak-season mode. Decisions are happening faster — but price scrutiny is higher than it's been in years. Jon brought the operator perspective on what the conversation at the door actually sounds like right now: trust-first decisions, more comparison shopping, and homeowners who reward the contractor who shows up prepared and responds first.

Need-based categories — roofing, exteriors, windows — remain the least deferrable, while kitchen and bath are slightly softer. Pitch accordingly.

Part 3 — Jon Broce's Three-Step Peak Season Execution System

This was the operational core of the session — and the segment attendees called the most actionable (it starts around the 25-minute mark of the replay if you want to jump straight to it). Jon's framework for executing at volume:

  • 1. Triage. Not all leads are equal in peak season. Referral-sourced leads close at 3–5× the rate of paid leads — work those first, then fill the calendar with the job types your crew executes fastest and most profitably.
  • 2. Protect capacity. Define your “no” threshold before the phone rings, build a repeatable closeout script, and remember the stat that kept coming up: the first contractor to respond wins 40%+ of jobs. That's a process message, not a hustle message.
  • 3. Maintain the referral system. The biggest peak-season mistake is letting the referral program go dark because the team is stretched. The 60 seconds after install is still the best moment to ask — and with automated push notifications and instant rewards, it doesn't depend on rep discipline.

Part 4 — Why Referrals Compound at Peak

Jamey closed with the math. When the referral engine keeps running through peak season, growth compounds instead of resetting every quarter. Two proof points from the session:

  • BulletpROOF Exteriors: a 30.5% referral conversion rate and $149.6K in net profit from referrals at the two-year mark.
  • A roofing contractor at year three: a 42.8% conversion rate and $435K in net profit — the growth arc that shows up when the system doesn't go dark in summer.

Jon's one-line reinforcement from the field: when your team is stretched, the referral system is the one thing that keeps the pipeline stable — if you keep it running.

Your Next 90 Days

Every session in the series ships with a 90-day action plan, and the Q2 edition breaks the next 12 weeks into three phases: Keep Going (weeks 1–2: ask after every job, log advocates same day, reward instantly, triage referrals first), Find What's Working (weeks 3–6: weekly rep leaderboard, dashboard reviews, and tracking your referral-to-paid ratio), and build the data you'll bring into the Q3 session in September.

Watch the Replay + What's Next

  • Watch the On-Demand Replay - Peak Season Control: The full 60-minute session is available on demand at gtr.webinargeek.com/peak-season-control until August 1. Short on time? Start at the 25-minute mark for Jon's framework. It will be available until August 1st.
  • Download the 90-Day Action Plan:  The week-by-week roadmap for converting at volume without burning out your team.
  • Register for Q3 Webinar — Pipeline Insurance: Wednesday, September 23, 2026, 1 PM ET / 10 AM PT. How to keep your schedule full when summer ends. Contractors who arrive with real summer referral data will get the most out of it — and that data starts with what you do right now.

Want to talk through how any of this applies to your pipeline this summer?  Book a 30-minute demo.

Thanks to our Q2 partners, Xtrm and CompanyCam, and to Jonathon Broce for bringing the operator's view to the series.