XTRM Downtime Alert: 03.24.24

ATTENTION ALL GTR WALLET & XTRM USERS:

Our payment processing partner, XTRM, has announced an important upgrade coming to enhance the speed and performance of their services. The GTR wallet within your app will be inaccessible during this time. Administrators will also not be able to make payments from the dashboard or view previous payments. More details below:

March 24, 2024 Notice Details:

Downtime Period: Sunday, March 24th, from 1:00 AM EST to 9:00 AM EST.
(Saturday, March 23rd, from 10:00 PM PST to Sunday, March 24tth, 6:00 AM PST)
XTRM Services Affected : XTRM API, mobile application, and xtrm.com.
GTR Services Affected: The wallet in the app will be inaccessible. Administrators will not be able to make payments from the dashboard or view previous payments.
Description: During this maintenance window, our environment will be temporarily unavailable, and you will not be able to access the platform

March 17, 2024 Notice Details:

Downtime Period: Sunday, March 17th, from 1:00 AM EST to 9:00 AM EST.
(Saturday, March 16th, from 10:00 PM PST to Sunday, March 17th, 6:00 AM PST)
XTRM Services Affected : XTRM API, mobile application, and xtrm.com.
GTR Services Affected: The wallet in the app will be inaccessible. Administrators will not be able to make payments from the dashboard or view previous payments.
Description: During this maintenance window, our environment will be temporarily unavailable, and you will not be able to access the platform

For any questions or concerns regarding this upgrade, please contact the XTRM support team at support@xtrm.com.